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Appointments and enquiries

Book your appointment online through Jane App. Choose a time that suits you. Jane App then sends the health-history and consent forms to complete before your first visit.

Now accepting new clients.

We do not offer general relaxation or spa massage. Appointments focus on a lymphatic or swelling-related concern, whatever its cause. Not sure our care fits? Email us before you book.

Book online

Booking takes about two minutes: you’ll choose a time, then create a quick Jane App account (name, email, phone, or sign in with Google).

Insurance

Receipts are provided for insurance reimbursement. We do not currently offer direct billing.

Getting here

Loam & MossInside District Studios (Kensington)Suite 300-14, 1918 Kensington Road NWCalgary, AB T2N 3R5
Map of Loam & Moss at 1918 Kensington Road NW, on the west side of 18A Street NW. The underground parking driveway enters the building from 18A Street NW, and street parking runs along both sides of 18A Street NW.

Parking and access

There is a lot of street parking outside, but ultimately there is heated underground parking with stalls reserved for District Studios and access to an elevator. Suite 300 is on the third floor (District Studios), and unit 14 is Loam & Moss.

The District Studios reception, on the third floor.

The District Studios reception desk on the third floor, with downtown Calgary through the windows.

Let us know if you need step-free access, assistance with transfers, or an alternative to lying flat. We’ll discuss your needs and confirm the arrangements available before booking.

Appointment hours

Monday to Friday, 9:30 a.m. to 6:00 p.m., excluding holidays. Some Saturdays may be available, so please ask if a Saturday suits you better. Home visits are not offered.

Email a question

Short questions about lymphatic care, booking or fees are welcome. Raegan replies by email, usually within one business day.

No need to include health details. Raegan will ask for anything she needs by email.

Your name and email are used only to reply. Privacy policy

Planning your visit

Review fees and first-visit details before you book.

Before you book: if you have active cancer or are receiving cancer treatment, medical clearance from your oncologist or treating healthcare provider may be required. We do not provide manual lymphatic drainage during the first 48 hours after surgery.

We do not provide urgent care: seek medical assessment for new, painful limb swelling, and call 911 for sudden trouble breathing, chest pain, or fainting.1

General and professional enquiries

For other questions, email [email protected]. Healthcare professionals can view referral information and use the referral enquiry form to request the secure receiving route before sending records.

Sources

  1. MyHealth.Alberta.ca. Deep Vein Thrombosis: Care Instructions. Accessed 2026-09-19. myhealth.alberta.ca